Complaints & Compliments

We are committed to delivering high standards across our range of services. We recognise that occasionally things may go wrong and that you may be dissatisfied with our services. We welcome your feedback and the opportunity to review our service. When you complain we will act quickly to resolve the situation if we can and will act to improve upon our standards and services continually. We take all complaints seriously and are committed to dealing with these fairly, sensitively and in confidence.

We would also love to hear when you have had a great experience at Edinburgh College, recognising someone’s hard work is a wonderful way to spread positivity and let them know that their efforts have not gone unnoticed.

Information on how to complain or submit a compliment can be found on the College website Complaints and Compliments | Edinburgh College